Darling in the Franxx Zero Two 5 piece canvas anime art

Why is Shipping Free?

When we started TheAnimeSupply as 3 Friends, We wanted to make anime products available at affordable prices to everybody worldwide as we ourselves couldn't afford beloved anime merch. Please keep in mind that we have a 2-4 week shipping policy and if not received by then we will either resend or refund the product at no cost to you. Thanks!

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.

HOW MUCH DO YOU CHARGE FOR SHIPPING?

• We provide free shipping to over 200 countries around the world*
  *with some exceptions to third world countries.

WILL I BE CHARGED ANY SHIPPING, CUSTOMS OR DUTIES FEES?

• No, the price you see is the price you pay - you won't be charged any extra fees.

WHEN WILL MY ITEM SHIP?

• If you order an in-stock item your order will ship within 3 working days.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

• Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.

DO YOU PROVIDE TRACKING INFORMATION?

• You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. 

CAN I CANCEL MY ORDER?

• You can change or cancel an order within 12 hours. Please contact us at info@theanimesupply.com or from our support page.

👍 4 GREAT REASONS TO BUY FROM US:

• Over 37,000 Happy customers
• Real people on our support team
• We proudly offer an absolute satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
• 100% Safety & Security Guaranteed. At theanimesupply.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!

🛡️ BUY WITH CONFIDENCE

We truly believe in the best customer support, that is why we will do whatever it takes to make sure you have a positive purchasing experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.

• Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
• Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can enjoy the best shopping experience.
• 100% Satisfaction Guarantee: If for any reason you’re not completely satisfied with our service, easy Product Return and Full Refund will be provided. We are always ready to give you the best solutions!